Manage Your Pet’s Care Anytime with the PetDesk App
Keeping track of your pet’s health has never been easier. With the PetDesk app, you can store vaccination records, request appointments, receive reminders, and stay connected with our team — all from your smartphone.
Connect with Us on PetDesk!
What is PetDesk?
PetDesk is a free mobile app designed to simplify communication between pet owners and veterinary practices. By bringing everything into one convenient place, it helps you stay organized and proactive about your pet’s health.
Key Features
- Easy appointment requests anytime, anywhere
- Automatic reminders for visits, vaccines, and medications
- Secure access to your pet’s medical records
- Two-way messaging with our veterinary team
- Optional calendar integration for medication schedules
- No ads, spam, or unnecessary notifications
Once you download the app, simply create an account using the email address we have on file. Your pet’s information will sync automatically — usually within 24 hours.
How PetDesk Helps You
Convenient Scheduling & Reminders
With the PetDesk app, scheduling your pet’s visits is simple and stress-free. You can request appointments anytime that works for you, without needing to call during business hours. Once your appointment is confirmed, you’ll receive automatic reminders so important wellness exams, vaccinations, and follow-ups are never overlooked. These timely notifications help you stay proactive about your pet’s health and avoid missed visits.
Direct Communication
PetDesk makes connecting with our veterinary team easier than ever through secure two-way messaging. Whether you have a quick question about your pet’s symptoms, need clarification about medications, or want to check on a recent visit, you can send us a message directly from the app. Our entire team can view and respond, ensuring you receive prompt, accurate information without waiting on hold.
Access to Medical Records
Having instant access to your pet’s medical information provides peace of mind. Through PetDesk, you can securely view vaccination records, treatment history, and important health details whenever you need them. This is especially helpful for boarding, grooming appointments, travel requirements, or emergency situations when documentation may be required quickly.
Medication Tracking
Keeping up with medications and preventatives can be challenging, especially with busy schedules. PetDesk helps by sending helpful reminders when it’s time to administer medications, flea and tick preventatives, or heartworm protection. These alerts reduce the risk of missed doses and support consistent care, helping your pet stay healthy year-round.
Why Pet Owners Love PetDesk
Everything in One Place
PetDesk centralizes your pet’s health information into a single, easy-to-use platform. Instead of juggling paperwork, emails, and calendars, you’ll have appointments, reminders, records, and communication tools all conveniently accessible from your phone.
Better Health Organization
Staying organized plays a major role in preventive care. With structured reminders and accessible records, PetDesk helps you keep track of upcoming visits, vaccine schedules, and ongoing treatments. This improved organization can lead to earlier detection of health concerns and better long-term outcomes for your pet.
Stronger Communication with Your Veterinary Team
Open, consistent communication builds trust and confidence in your pet’s care. The app encourages ongoing interaction with our team, allowing you to ask questions, receive updates, and stay informed about your pet’s needs. This collaborative approach ensures you always feel supported in your pet ownership journey.
Time-Saving Convenience
PetDesk simplifies everyday pet care tasks so you can spend less time managing logistics and more time enjoying life with your pet. From quick appointment requests to automatic reminders and easy messaging, the app eliminates unnecessary steps and streamlines your experience with our clinic.
Peace of Mind for Pet Owners
Knowing that your pet’s health information, appointments, and reminders are always accessible provides reassurance. Whether you’re at home, traveling, or managing a busy routine, PetDesk helps you feel confident that you’re staying on top of your pet’s care.
How to Get Started with the PetDesk App
Getting started with PetDesk is quick and easy. In just a few simple steps, you’ll be able to manage your pet’s health, appointments, and communication with our team right from your phone.
1
Download the App
Begin by downloading the PetDesk app from your device’s app store. Simply search for “PetDesk” in the Apple App Store (for iPhone users) or Google Play Store (for Android devices), then tap Download or Install. The app is free and takes up minimal space on your phone.
2
Create Your Account
Once installed, open the app and follow the prompts to create your account. You’ll enter basic information such as your name, email address, and contact details. For the best experience, use the same email address you have on file with our clinic so the system can easily connect your pet’s records.
3
Connect with COTA Veterinary
After setting up your account, you’ll be able to search for and select our practice within the app. Once connected, your information will begin syncing with our system. Please note that medical records and appointment history may take up to 24 hours to appear, so don’t worry if everything isn’t visible immediately.
4
Customize Your Preferences
PetDesk allows you to personalize your experience based on your needs. You can choose how you’d like to receive reminders, enable calendar syncing, and adjust notification settings for appointments, medications, and preventive care. These customizable options help ensure you receive helpful updates without unnecessary alerts.
